What Actually Happens in the Room
No mystery, no theatre. Here is the sequence, roughly how long each part takes, and what you are expected to do at each stage.
Before You Arrive
Ten minutes of prep at home saves twenty in the bay.
First Half Hour
Gauging your current clubs and taking baseline readings.
Second Half Hour
Changing one variable at a time against that baseline.
Before You Leave
The card, the quote, and the return-by dates.
Preparation You Can Do at Home
Bring the clubs you actually play. Not the ones you wish you played, not a borrowed set, and not just the one club that is bothering you. Context matters — a wedge complaint is often an iron gapping problem wearing a disguise.
Wear the shoes you play in. Spike height changes your relationship to the ground by a measurable amount, and a fitting done in trainers can hand you a lie angle that is a degree off once you are on grass.
If you have any record of previous fittings or build specs, bring it. If you do not, that is completely normal and we will build the record from scratch.
Bring With You
- The full bag, including the clubs you rarely hit
- Golf shoes and a glove if you wear one
- Any previous build sheet or fitting record
- A rough sense of your usual scores
- A note of the miss that bothers you most
Leave at Home
- Expectations about a specific brand
- Numbers you read on a forum last week
Gauging Before Hitting
Almost every other fitting you can book in this city begins with you hitting balls. Ours begins with your clubs on the bench, because the readings from that inspection change what the ball flight means.
Loft and Lie, Head by Head
Each iron goes into the machine and the actual number is recorded. Sets that have been played hard commonly show two or three degrees of variation across consecutive heads, which produces gapping chaos that no amount of shaft testing will fix.
Length, Grip and Mass
Playing length is measured from the heel, grip model and build-up are noted, and swingweight is read off the scale. These three numbers together explain most complaints about a club feeling heavy, light, or inconsistent within a set.
Joint and Face Condition
Ferrules, hosel joints, groove depth and face wear all get looked at. A worn face changes spin so much that testing a new shaft against it would produce meaningless comparisons.
Change One Thing, Then Look
Comparative testing means exactly that. You establish a baseline with your own equipment, we change a single variable, and you hit the same shot again. Then we look at what moved.
The discipline matters because changing three things at once produces a result nobody can explain. If the ball flight improves after a simultaneous swap of head, shaft and length, you have learned nothing about which of the three did the work — and you will pay for all three.
Which variable gets tested first is decided by the intake readings, not by a script. Lie angle problems get addressed before shaft weight. Face wear gets addressed before spin complaints. There is an order to these things and the order is not the same for everybody.
- Every change is recorded with its before and after numbers
- You see the readings on the screen as they happen
- Changes that do not help get abandoned rather than defended
What You Take Home
The last ten minutes are administrative and they matter as much as the hour before them.
Final specs are written to your service card — delivered loft and lie, shaft model and raw length, grip and tape build-up, swingweight, total mass. If a build was recommended, you get an itemised written quote showing component cost and labour separately, so nothing is buried.
Each component also gets a return-by date based on our published intervals. That becomes your service calendar, and it is the reason a second visit takes half as long as a first one.
The Follow-Up Nobody Talks About
| When | What Happens |
|---|---|
| Same day | Service card emailed as a one-page PDF alongside the printed copy you left with. |
| If a build was ordered | Components arrive in seven to twelve days. Assembly happens here, and every finished club is re-measured before it goes out. |
| Two weeks after pickup | A short check-in. If anything feels wrong, minor adjustments in the first thirty days carry no charge. |
| At the first interval | A reminder when the earliest item on your service calendar comes due, usually the grips. |
Reserve a Stage-A Slot
Weekday afternoons are the quietest. Saturday mornings book roughly ten days ahead.